Microsoft Dynamics Crm 2011 Crack Rating: 7,6/10 4064 votes

Microsoft Dynamics CRM Report Authoring Extension is a program required to author custom Fetch-based reports for Microsoft Dynamics CRM by using Business Intelligence Development Studio or SQL Server Data Tools. Report Authoring Extension is a plug-in that obtains the metadata and data from Microsoft Dynamics CRM.

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  2. Microsoft Dynamics Crm 2011
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Microsoft Dynamics CRM
Stable release
Operating systemWindows Server 2012 and later
Available inArabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian
TypeCustomer relationship management

Microsoft Dynamics® CRM 2011 is designed to help enterprise organizations attain a 360- degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns – all on a platform that provides enterprise levels of scalability and performance. I need the trial serial number for my Microsoft Dynamics CRM 2016. Microsoft Dynamics CRM 2016 serial number service. All Responses (4) Only Answers; Guido Preite responded on 19 Nov 2016 11:35 AM @crmanswers. Microsoft Dynamics SL. Microsoft Dynamics SL is an enterprise resource planning (ERP) solution that combines powerful project - and financial-management capabilities to help businesses manage customer demands, keep up with compliance regulations, and deliver services on time and on budget.

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. The product focuses mainly on sales, marketing, and service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its once proprietary, now Open Source (.NET based) framework to customize it. It is part of the Microsoft Dynamics family of business applications.

Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a browser or by a thick client plug-in to Microsoft Outlook. Besides Internet Explorer, Chrome and Firefox browsers are fully supported since Microsoft Dynamics CRM 2011 Update Rollup 12.[2]

The current version is Dynamics 365. The name and licensing changed with the update from Dynamics 2016. Microsoft Dynamics CRM currently has over 40,000 customers.[3][4]

  • 2Microsoft Dynamics CRM 4.0.0
  • 9Related software
Microsoft dynamics crm 2011


Microsoft Dynamics CRM first began in 2001 with the acquisition of iCommunicate, a web based CRM company with only 10 employees. With this collaboration, the development of a modern, web based CRM application began to form. In 2003 Microsoft CRM 1.0 was released offering basic contact management and email campaign functionality aimed at the small and medium business (SMB) market.

Microsoft CRM 1.2
Microsoft CRM 1.2 was released on December 8, 2003.[5] Microsoft CRM 1.2 was not widely adopted by industry.[6]
Microsoft Dynamics CRM 3.0
The second version was rebranded as Microsoft Dynamics 3.0 (version 2.0 was skipped entirely) to signify its inclusion within the Dynamics product family and was released on December 5, 2005.[7] Notable updates over version 1.2 are the ease of creating customizations to CRM, the switch from using Crystal Reports to Microsoft SQL Reporting Services, and the ability to run on Windows Vista and Outlook 2007.
Significant additions released later by Microsoft also allowed Dynamics CRM 3.0 to be accessed by various mobile devices and integration with Siebel Systems.
This was the first version that saw reasonable take up by customers.
Microsoft Dynamics CRM 4.0
Dynamics CRM 4.0 (a.k.a. Titan) introduced in December 2007 (RTM build number 4.0.7333.3 Microsoft CRM build numbers from version 4.0 to version 8.;). It features multi-tenancy, improved reporting security, data importing, direct mail merging and support for newer technologies such as Windows 2008 [8] and SQL 2008 (Update Rollup 4).[9]
Dynamics CRM 4.0 also implements CRM Online, a hosted solution[buzzword] that is offered directly by Microsoft. The multi-tenancy option also allows ISVs to offer hosted solutions[buzzword] to end customers as well.
Dynamics CRM 4.0 is the first version of the product which has seen significant take up in the market and passed the 1 million user mark in July 2009.[10]
Microsoft Dynamics CRM 2011
Dynamics CRM 2011 was released to open Beta in February 2010
It then went into Release Candidate stage in December 2010
The product was then released in February 2011 (build number 5.0.9688.583)
Microsoft Dynamics CRM 2013
Dynamics CRM 2013 was released to a closed beta group on 28th of July 2013.
Dynamics CRM 2013 Online went live for new signups in October 2013.
Dynamics CRM 2013 was released in November 2013 (build number 6.0.0000.0809).
Microsoft Dynamics CRM 2015
Dynamics CRM 2015 was announced in September 2014 (RTM build number[11]
Microsoft Dynamics CRM 2016
Microsoft Dynamics CRM 2016 was officially released on November 30, 2015.[11]
Versions for CRM 2016 was 8.0, 8.1 and 8.2. With version 8.2 the name, Microsoft Dynamics CRM 2016,was changed to Dynamics 365
Microsoft Dynamics 365
The latest update called the 'October Update' was released in October 2018 and was called Dynamics 365, with version number

Microsoft Dynamics CRM 4.0.0[edit]


  • Workgroup Edition

This edition is only allowed 5 CALs maximum,it is not possible to add more CALs. If more CALs are needed, an upgrade to Professional or Enterprise should be done. Also all the server roles are installed on 1 machine and cannot be separated. You can only create 1 organization in this version and the use of external connectors is not allowed. This version is ideal for small organizations that can use it with the SQL Server Workgroup Edition and on a Windows Small Business Server.

  • Professional Edition

The Professional Edition has the same functionality as the Workgroup Edition except there is no limit on the CALs. If the installation profile calls for supporting either multiple organizations or servers, the Enterprise Edition is required.

  • Enterprise Edition

Has the same functionality as the Professional Edition but without limits. This version is to be used when multiple divisions should be accessing CRM from one platform.

  • Service Provider Edition

This edition is actually an Enterprise Edition that is configured to accept Internal user requests from AD and external user requests through IFD (Internet Facing Deployment). This version is mostly implemented by Microsoft Partners that offer Hosted CRM functionality, when letting external users connect to this CRM version through the Internet.


Microsoft Dynamics CRM offers two types of licenses: Server license and Client Access License (CAL). Each deployment should have at least one server license and one CAL. CAL is also known as a user license.

There are two types of Client CAL:

  • Named User CAL: This is tied with the user name i.e. the user can access MSCRM from any computer.
  • Device CAL: This is tied with the Device (i.e., CRM can be accessed from only one device). This model is useful in environments such as Call Centers.

Read Only Licenses

New in Microsoft Dynamics CRM 4.0 are readonly licenses. Users that do not have to have write permissions can be assigned Read Only licenses. These licenses are cheaper because they do not allow any write operations on the records. If later a user should be able to perform a write operation, a step-up license can be bought to upgrade the Read-Only license to a Full Client Access License.

Full Use Licenses

Full Use Licenses are licenses where the client (user / device) has read, write and update permissions.

External Connector Licenses

Whenever an application (windows or web) reads or writes data from/in Microsoft Dynamics CRM, an external connector license is required. External Connector licenses are only valid when bought for a Professional or Enterprise edition. It is not allowed to use them with a Workgroup Edition.

These also come in three forms:

  • External Connector: Is a combination of the Limited External Connector (that provides Read Only functionality) and the Full Use Additive External Connector (that provides Write Only functionality)
  • Limited External Connector: Provides Read Only functionality for the external application. This license can be upgraded to an 'External Connector License' when the Full Use Additive External Connector is bought.
  • Full Use Additive External Connector: Provides the Write functionality to a 'Limited External Connector' license.

Dynamics CRM version 4.0 adds a number of new features, including support for duplicate data detection and other enhancements. Perhaps most importantly, CRM 4.0 provides true multi-tenancy, which will allow the creation of multiple organizations on a single server. CRM 4.0 was released with the following improvements:

  • More powerful and easier to configure Reporting and BI (now based on SSRS instead of Crystal)
  • More powerful data import tools, de-duplication capability now included
  • Enhanced entity relationships – many to many, self-referential
  • Improved programmability – enhanced Web Services, unified event model, plug-ins to replace callouts
  • Light enquiry user license now available – potentially reducing the costs associated with rolling out across larger organizations
  • Multi Tenancy – One server can host more than one business organization
  • Multi Currency
  • Multi Lingual
  • Microsoft Office Communicator / Windows Live Messenger presence integration support
  • cloud computing with Microsoft Online Services


Microsoft publishes updates for Microsoft Dynamics CRM (called Rollups) every two months. At the time of writing, CRM 4.0 Rollup 21 is available. For CRM 2011, rollup 18 is available. For CRM 2013, rollup 3 is available which was introduced after an SP1 releases.

Accelerators for Microsoft Dynamics CRM[edit]

In order to maximize the integration with other products and to enable basic templating, Microsoft released the Accelerators, a set of basic vertical solution[buzzword] templates that can be used to extend Microsoft Dynamics CRM in a few directions. These accelerators could be downloaded (for free) from the CodePlex website and adapted by the organization itself.This was eventually retired February 28, 2013.

Support and End of life[edit]

Mainstream Support for Microsoft Dynamics 4.0 ended on April 9th, 2013. [12]

Extended support for Microsoft Dynamics 4.0 ended on April 10th, 2018. [13], [14]

Microsoft Dynamics CRM 2011[edit]

Microsoft Dynamics CRM 2011 is available as a cloud offering or an on-premises installation by a partner/customer. As in CRM 4 these versions can be highly customized using advanced extensions. New feature set includes – Visualizations, Dashboards, Document Management, Grid Filters, Dialogs, Recurring Appointments, Custom Activities, Goal Management, Fetch based Reports, MAPI based Outlook clients, FLS, etc.

  • Native integration with SharePoint 2010
  • Ability to create a query behind a look-up
  • Placing of a grid with child records on the parent record
  • Auto filter sorting capability like in Microsoft Office Excel
  • Microsoft Office Ribbon interface replaces menus
  • OData endpoints
  • LINQ programming API in the SDK
  • WCF services
  • Global Optionset which can be used for other entities
  • Customization can be packaged as solutions[buzzword]
  • CRM Online supports plugins in sandboxed mode
  • Multiple forms per entity
  • Dashboard designer
  • Yammer integration
  • Lync integration

The Microsoft Dynamics CRM 2011 RTW/RTM is available since January and mid February 2011 respectively. 41 languages are supported.

Microsoft Dynamics CRM 2013[edit]

Microsoft Dynamics CRM 2013 is available as a cloud offering, on-premises or a hybrid of cloud and on-premises installation by a partner/Customer.

  • Navigation drops down from the top of the screen. The old navigation pane is gone
  • You can hover over the Microsoft Dynamics CRM logo to access different work areas
  • Clicking on a work area will bring you to the record types you work with most often
  • To get to other info related to the record you're viewing, all you have to do is click the arrow next to the name of the record
  • You can edit info inline rather than having to flip to a different screen
  • You can add notes to each record
  • Lookup lists and inline editing help keep data current
  • No longer have to click 'save.' Records are saved automatically
  • CRM 2013 applications for Windows Phone, iPhone, Android, & Windows 8
  • 5 – 200 GB of storage
  • Process-driven user experience
  • Contractual privacy protections via European Model Clauses

Microsoft Dynamics CRM 2015[edit]

On Sept. 16, 2014, Microsoft announced that Microsoft Dynamics CRM 2015, as well as updates to its Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services, will be generally available in the fourth quarter of 2014. Microsoft also released a preview guide with details.
On Nov 30, 2014 Microsoft announced the general availability of Microsoft Dynamics CRM 2015 and the 2015 Update of Microsoft Dynamics Marketing.[15]
On Jan 6, 2015, Microsoft announced the availability of a CRM Cloud service specifically for US Government that is designed for FedRAMP compliance.[16]

Microsoft Dynamics Crm 2011 Crack Download

Microsoft Dynamics CRM 2016[edit]

Microsoft Dynamics CRM 2016 was officially released on November 30, 2015. In the official press release Microsoft calls this “The most comprehensive upgrade ever for Dynamics CRM” and says it “includes advancements in intelligence, mobility and service, with significant productivity enhancements”.[17] In June 2016 was developed a special application which sends scanned info from business cards into MS Dynamics CRM named Business Card Reader for MS Dynamics and Call Tracker application in 2017.

Microsoft Dynamics 365 Customer Engagement[edit]

Microsoft Dynamics 365 was officially released on November 1,2016.[18] The product is presented as a revolution, combining Microsoft business products (CRM & ERP Dynamics AX).The software that was known as Microsoft Dynamics CRM, is now known as Dynamics 365 Customer Engagement. This software contains the following applications:

  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Marketing
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation

The offerings Dynamics 365 for Finance and Operations and Dynamics 365 Business Central cover the ERP needs, such as book-keeping, invoice and order handling and manufacturing.

The strategy is to let the customers choose the module they need.Microsoft proposes a general offer, called Dynamics 365 Plan, a Customer Engagement Plan for CRM applications and a unified operations Plan for ERP applications.

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The latest update called the 'October Update' was released in October 2018 and was called Dynamics 365, with version number more information: Dynamics 365

Microsoft SharePoint integration[edit]

Since the 2011 version, it is possible to store and manage documents in the context of Dynamics CRM records on a server that is running Microsoft SharePoint. This feature allows to use the advanced SharePoint framework for the content management infrastructure inside Dynamics CRM. With the SharePoint integration, it is also possible to share documents for external users with granted permission but no access to Dynamics CRM account.[19]

Related software[edit]


MS Solve is one of the core Incident Management Systems within Microsoft used by their agents to solve the technical issues that arise out of their products. MS CRM is being leveraged to create the DB tables and columns along with security roles management which is replaced by Clarify of amdocs.


Microsoft uses a tool called MIMOS – Microsoft Incident Management Operations System – to manage Operational requests originating from Microsoft Partners and Customers. MIMOS was co-developed by arvato and Microsoft in support of a multi-year Business Process Outsourcing initiative called FADA. MIMOS is internally developed using Dynamics CRM and Metastorm BPM (also a .NET-based product). MIMOS is used in Microsoft Regional Operations Centers worldwide, and replaced Siebel from Oracle as part of Microsoft's 2011 'Siebel-free' initiative. MIMOS is an example of using CRM as an XRM platform. MIMOS is being replaced by COSMIC an CRM Online based tool.


The CRM community consists of professionals, typically employees of Dynamics Partners, End-users and MS MVPs (Microsoft Most Valuable Professional).

The Dynamics CRM User Group (CRMUG) is the largest, user-led community for companies using the software.

eXtremeCRM is the premier event focused exclusively on Microsoft Dynamics 365 and dedicated to advancing best practices and strategies for Microsoft Dynamics CRM organizations.


CRMUG Summit

The CRMUG Summit is held each fall and is an independent, for-profit conference.

eXtremeCRM event

There are two separate eXtremeCRM events held each year, one in Europe, and one in the United States.[20]


  1. ^'What's new for administrators and customizers in Microsoft Dynamics 365'.
  2. ^'Browser compatibility introduced with Microsoft Dynamics CRM 2011 Update Rollup 12 and later versions'. Retrieved 2014-01-10.
  3. ^''. Retrieved 2011-12-22.
  4. ^'Best CRM Software - 2018 Reviews of the Most Popular Systems'.
  5. ^'Enhanced Microsoft Business Solutions CRM 1.2 Is Available in North America'Microsoft website
  6. ^'Beginners Guide to MB2-717 Exam - MB2-717 Exam Dumps Questions Answers'. Retrieved 7 Aug 2018.
  7. ^'Microsoft Announces General Availability of Microsoft Dynamics CRM 3.0'. Retrieved 2011-12-22.
  8. ^'Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008-based computers'Microsoft Website
  9. ^'Support for running Microsoft Dynamics CRM 4.0 together with Microsoft SQL Server 2008'Microsoft Website
  10. ^'Microsoft Dynamics CRM Passes 1 Million User Mark and Expands xRM Initiative'Microsoft Website
  11. ^ ab'New Microsoft Dynamics CRM breaks down silos between marketing and sales'. Microsoft. Waggener Edstrom Worldwide. 16 September 2014. Retrieved 22 September 2014.
  12. ^'Mainstream Support for Microsoft Dynamics CRM 4.0 Expires, Moves to Extended Support *Microsoft Dynamics CRM Community'.
  13. ^'Support Ending for Microsoft Dynamics CRM 4.0'.
  14. ^'Support Ending for Microsoft Dynamics CRM 4.0 *Microsoft Dynamics 365 Community'.
  15. ^'Ringing in the holidays with CRM 2015'Microsoft website
  16. ^'Microsoft Dynamics CRM Online Government Now Generally Available to All U.S. Government Customers'Microsoft website
  17. ^[1]CRM Software Blog
  18. ^'New Microsoft Dynamics 365 service marries CRM to ERP'.
  19. ^'Introduction to SharePoint integration'Microsoft website
  20. ^'DynamicsPal - Support system for Dynamics CRM'. DynamicsPal.

External links[edit]

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Microsoft Dynamics CRM 2011 for Microsoft Office Outlook

Install Microsoft Dynamics CRM for Outlook. Microsoft Dynamics CRM for Outlook enables access to the same data through Outlook as Microsoft Dynamics CRM.This software installs Microsoft Dynamics CRM for Microsoft Office Outlook.Requirements:-Supported Operating Systems:Windows 7;Windows Vista;Windows XP

  • Publisher: Microsoft Corporation
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  • Last updated: September 16th, 2017

Telephone Integration Client for MS CRM 2011

Telephone Integration for MS CRM 2011 connects your phone system (TAPI, Skype, OCS and/or Lync) with your Microsoft Dynamics CRM 2011. Main functionalities are Click-to-Dial for outgoing calls. Incoming calls will be recognized and shows details of the caller. The new design improves the Microsoft Dynamics 2011 online and on-premise user experience by simplifying call handling.

  • Publisher: PTM EDV-Systeme GmbH
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  • Last updated: November 1st, 2011

Microsoft Dynamics CRM Data Migration Manager

Using the Microsoft Dynamics CRM Data Migration Manager, you can convert and upload data from another customer relationship management (CRM) system to Microsoft Dynamics CRM 4.0. The Data Migration Manager includes default data maps to convert source data from several common CRM systems to the data format expected by Microsoft Dynamics CRM 4.0.

  • Publisher: Microsoft Corp.
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  • Last updated: April 10th, 2015

Scribe Adapter for Microsoft Dynamics CRM

The Scribe Adapter for Microsoft Dynamics CRM supports seamless portability between all deployment options available with Microsoft Dynamics CRM 4.0; customer deployed, partner hosted, or CRM Online. Easily migrate to or integrate with Dynamics CRM or CRM Online using our Adapters and Templates.

  • Publisher: Scribe Software Corporation
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  • Last updated: May 21st, 2012

Microsoft Dynamics CRM Report Authoring Extension

Microsoft Dynamics CRM Report Authoring Extension is a program required to author custom Fetch-based reports for Microsoft Dynamics CRM by using Business Intelligence Development Studio or SQL Server Data Tools. Report Authoring Extension is a plug-in that obtains the metadata and data from Microsoft Dynamics CRM.

  • Publisher: Microsoft Corporation
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  • Last updated: November 28th, 2014

Microsoft Dynamics CRM E-mail Router

The E-mail Router is an interface between the Microsoft Dynamics CRM system and one or more Exchange servers or POP3 servers for incoming e-mail, and one or more SMTP servers for outgoing e-mail. E-mail messages come into the Microsoft Dynamics CRM system through the E-mail Router.

  • Publisher: Microsoft Corporation
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  • Last updated: March 28th, 2008

3CX CRM Integration

The 3CX CRM Integration module is a Windows application residing in the system tray that allows you to integrate 3CX Phone System with different CRM systems. The module provides out of the box integration with Salesforce, Microsoft Dynamics CRM, Sage ACT!, SugarCRM and Google Contacts.

  • Publisher: 3CX Ltd
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  • Last updated: June 10th, 2014

eOne SmartConnect

SmartConnect has a focus on the needs of companies that rely on Microsoft Dynamics GP as their ERP system. In supporting these core customers SmartConnect has grown to contain connectors that create records within Microsoft Dynamics GP, Microsoft Dynamics CRM, and Direct SQL updates to any other application.

  • Publisher: eOne Integrated Business Solutions
  • Last updated: October 25th, 2011

Microsoft Dynamics CRM English Language Pack

For example, your multinational organization might have standardized on an English user interface to simplify internal training and troubleshooting, but if you prefer to read Help in your native language, you can specify that Microsoft Dynamics 365 display Help in that language.

  • Publisher: Microsoft Corp.
  • Last updated: January 30th, 2018

Programming Microsoft Dynamics CRM

Get answers to common questions about setting up the design environment and building custom solutions with Microsoft Dynamics CRM. Delve into core architecture, tools, and techniques, and learn how to exploit powerful customization features. Authored by industry-leading experts, this book shows how to deliver intelligent CRM solutions.

  • Publisher: Microsoft Press
  • Last updated: May 24th, 2012

User Interface Integration for Microsoft Dynamics CRM

The User Interface Integration Software Development Kit (SDK) for Microsoft Dynamics CRM 4.0 is for developers and system customizers who want to build and deploy composite desktop applications based on Microsoft Dynamics CRM 4.0. Composite desktop applications are useful when there is a need to bring information from different systems into a unified application for employee use.

  • Publisher: Microsoft Corporation
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  • Last updated: September 19th, 2011


Automate sets an entirely new standard for server and desktop automation. Built on the experience earned from delivering automation to more than 9000 sites across 40 countries. Get your trial license today at!

  • Publisher: HelpSystems LLC.
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  • Last updated: June 18th, 2019

Quickbix Documents Suite

The new version of Quickbix Documents Suite is designed to seamlessly interact with your new Microsoft Dynamics CRM 2011 deployment, SharePoint and Microsoft Office.Quickbix Documents Suite will reachbeyond what you thought was possible by creating documents with one click all prepared with live data from within CRM.

  • Publisher: Quickbix AB


With ContactCopy, you select contact information such as name, address, phone number and email address in any application. With just a keystroke you copy all data to your contact database in Microsoft Outlook, Outlook Express or Palm Desktop.Is easy to install and easy to manipulate.

  • Publisher: LoquiSoft
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  • Last updated: November 10th, 2010

Queue Manager 2010

CRM Queue Manager allows you to convert mail to cases in one or more queues in Microsoft Dynamics CRM 4.0. It handles various notifications and can automatically create contacts based on the sender's e-mail address. You can configure it to route e-mails sent from non-existent addresses to a temporary queue and send an e-mail requesting validation from the sender.

  • Publisher: Smith Micro Software, Inc.
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  • Last updated: April 13th, 2010

Atlas xl for Microsoft Dynamics AX

Atlas provides for real-time, two-way integration between Microsoft Dynamics AX and Microsoft Office 2010. Atlas allows your employees to design, build and share sophisticated reports and to update Dynamics AX all from within Microsoft Office. Atlas gives your structural data in Microsoft Dynamics AX context by blending it with your unstructured data.

  • Publisher: Globe Software
  • Last updated: May 24th, 2012

Microsoft Dynamics Crm 2011

Jet Express for Microsoft Dynamics GP

Jet Express for Microsoft Dynamics GP is a free, self-service reporting solution from Jet Reports that allows business users to create high impact reports in minutes, inside an application you already know – Excel. With no advanced programming skills you can pull data directly into Excel from your Microsoft Dynamics GP database.

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Microsoft Dynamics Crm 2011 Crack Software

  • Publisher: Jet Reports
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  • Last updated: September 22nd, 2015

Microsoft Dynamics Crm 2011 Crack Download

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